Nepal Tibet Trip 06-23 November ,2011
First of all, the Managing Director - Kedar Neupane - has started working with us more than a half year in advance, designing a custom itinerary and satisfy requests of our group of 7 - yes, very different - people. He spent a lot of time in preparing the trip itinerary.
When we arrived to Katmandu, we have been met by Kedar and his team; from this moment and till our final departure we were accompanied by his stuff: during the first part of the trip - Lukla trek - we had a team very dedicated guides an potters; and when we went to Tibet, Kedar personally had almost daily communication with our guides - his Tibetan partners, over the phone or email.
Due to foggy weather there were flight cancellations and we could not fly out of Lukla on time; so our guide Deepak Karki did not fly out in time as he offered all available seats to members of our group.
So not only the great service distinguishes AA from other tour operators, but also personal contact during the whole duration of the trip and execution of the all clauses of the contract.